General Terms and Conditions

Our terms and conditions apply to all sales and deliveries as well as to all future contracts, unless otherwise agreed or expressly acknowledged in writing.

Our offers are non-binding. Orders become binding only when confirmed in writing by us. Implicit delivery is considered equivalent to order confirmation.

Our prices generally apply "ex works." Different delivery conditions apply for deliveries outside Austria and will be specified individually. Packaging is at our discretion and is done according to industry standards. Shipment is at the buyer's risk. Claims regarding transport damages, etc., must be reported to the carrier within 3 days.

Delivery times are specified based on our estimated delivery capabilities. While utmost care is taken to meet these deadlines, no liability can be assumed. Partial deliveries are expressly permitted and are considered independent transactions. If, due to insufficient self-supply or other circumstances beyond our control, delivery becomes impossible, we reserve the right to withdraw from the contract.

The customer is obligated to inspect the goods for quantity and quality upon receipt and to report defects in writing within 8 days of receiving the goods. Returns will be accepted with our approval. In the case of valid complaints, we will, at our discretion, either replace or repair the goods (after the return of the contested items) or grant the buyer a reasonable price reduction. Further claims for damages are excluded. Minor deviations in execution, appearance, size, and color do not entitle the customer to complain.

All prices are exclusive of legal value-added tax. Our payment terms are 50% of the order amount as an advance payment upon order placement. The remaining amount is due for payment upon receipt of the invoice without deduction. The payment date is considered the day on which we can dispose of the funds. Default in payment results in the immediate maturity of all our claims. In case of payment delay, we are entitled to charge interest at the usual bank rate. Invoice deductions for the disposal of packaging material, especially transport packaging, are not permissible.

We retain ownership of all goods delivered by us until the buyer has fulfilled all claims arising from the business relationship with us, including those arising later. The buyer hereby assigns his claims from the resale of the reserved goods to us.

Place of performance and place of transfer is A-5162 Obertrum am See, Mühlbach 2. The place of jurisdiction for both contracting parties is Salzburg. The invalidity of a provision does not affect the validity of the other provisions. Instead of the invalid provisions, an agreement that comes closest to the intended purpose shall apply.

In case of payment default, we are entitled to transmit the buyer's data for processing and storage to a debt collection agency.

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